Returns Policy

Carole Martin Comfort Wear stands proudly behind each product and offers a 30-day Money Back Guarantee if not entirely satisfied.
( unless stated otherwise in The offer  ).

We have a strict hygiene policy, goods must be unused. Items must be returned in original condition and original packaging and you will receive a full refund, less shipping and handling (unless the error is ours). Please print out the
The Return Form ( English )  Le formulaire de retour ( Français) and send it back with the merchandise.

Please note - Clearance products have been reduce to it's lowest price possible, therefore as stated in the offer there are no refunds for those items.

Please allow 15-20 business days to receive and process your return.

Any credits or charges will be issued to the credit card used for purchase. Please allow up to two billing cycles for a refund to appear on your credit card statement.
 

Q: Where do I send my return?
Canada - P.O Box 888, Pointe-Claire, QC, H9R 4Z6
USA - P.O Box 3508, Champlain, NY, 12919